10-minute response on every incident
An engineer on it in 10 minutes. A price you can see today.
Data Uptime provides managed IT support and cyber security for small and medium businesses across Melbourne. Local engineers who know your setup, pricing you can see upfront, and a free test that finds your weak spots before anyone else does.
DATA UPTIMEYour security, 90 days in
Up from 38%Data Uptime Compliance Score
StartDay 30Day 60Day 90
- MFA on for everyone
- Backups tested regularly
- Remote desktop closed
Roadmap completeSecurity catch-up ended
Why businesses switch
Managed IT support in Melbourne, minus the waiting.
The usual way
- Log a ticket and wait to hear back
- Book a sales call to find out the price
- Find problems after something breaks
- A different technician every time
Data Uptime
- An engineer on it in 10 minutes
- See the price right now: $120 per person
- Find them first, with a free Break-It Test
- The same engineers every time
What happens when it goes wrong
Pick a bad day. See how it plays out.
On your own
- A staff laptop starts encrypting the shared drive. Everyone has gone home.
- Nobody can open a file. There’s a ransom note on the server.
- Working out what was backed up, what was stolen, and who to call.
A week of downtime and a hard conversation with clients.
With Data Uptime
- Endpoint protection cuts the laptop off from the network.
- An engineer confirms the scope and locks the compromised account.
- Clean restore done over the weekend. Staff log in as normal.
One laptop rebuilt. You read about it in Monday’s email.
On your own
- Phones, EFTPOS and cloud apps all drop at once.
- Someone finds the ISP number and waits on hold.
- Still waiting. Staff are sent home early.
A lost afternoon and a lot of annoyed customers.
With Data Uptime
- Traffic fails over to the backup 4G/5G link.
- An engineer picks up the alert and chases the carrier for you.
- Main link restored and a short summary in your inbox.
Calls and payments keep working. Most staff never notice.
On your own
- A convincing Microsoft login page captures a password.
- The attacker quietly reads the inbox and learns who pays whom.
- A fake invoice with new bank details goes to your clients.
Money gone, and your name on the scam.
With Data Uptime
- A sign-in from an unusual location is flagged.
- An engineer revokes the session, resets the password, re-enrols MFA.
- A plain-English report of exactly what was touched.
One reset password and a five-minute chat with the staff member.
Everything included. One price.
$120 per staff member / month
Every service below, for every person on your team. No tiers, no hidden extras, and no project bill for fixing your security gaps. A short catch-up applies only if your free Break-It Test finds major gaps.
See full pricing- An engineer on your issue in 10 minutes, by Teams, phone or email
- The same engineers every time, so you never have to explain twice
- Same-day on-site help when it needs hands
- Threats caught day and night, with Essential Eight protection built in
- Updates, backups and restore tests done for you
Indicative pricing, ex GST. All pricing is subject to management review and confirmed in a written proposal.
Before you trust us, put us to the test.
A free online IT security assessment for Melbourne businesses, checked against the Essential Eight. Ten minutes of your time, nothing touched inside your business, and your report and price arrive the same day.
Start my free Break-It Test- 1Confirm what we can scanWe find your public assets from your domain
- 2Answer nine quick questionsMicrosoft 365 and backups, multiple choice
- 3Get your report and priceYour top gaps and your price, the same day
Prefer to talk first?
Call us, email us, or message us in Microsoft Teams. You’ll talk to an engineer, not a salesperson, from a team supporting businesses across Melbourne.